Data Deletion Instructions
How to request deletion of your data
Delete Your Account
You can delete your Cerebruh account at any time from your account settings. When you delete your account:
- Your dedicated server is immediately shut down
- You have a 7-day grace period to reactivate and recover your data
- After 7 days, your server and all data are permanently destroyed
- This includes all conversations, files, agent memory, and configurations
Connected Services
If you connected third-party services (like email or calendar) to your Cerebruh agent, deleting your account will also delete all stored credentials and connection data for those services.
To revoke Cerebruh's access to your connected accounts before deletion, visit your account settings page and disconnect each service individually.
Request Deletion via Email
If you cannot access your account or prefer to request deletion manually, email us at hey@cerebruh.is with the subject line "Data Deletion Request" and include:
- The email address associated with your account
- Your username (if known)
We will process your request within 72 hours and confirm deletion via email.
What We Retain
After account deletion, we retain only the minimum data required for legal and billing purposes:
- Payment transaction records (required for tax/accounting)
- Basic account metadata for audit logs
We do not retain any of your conversations, files, or agent data after the 7-day grace period.
Facebook/Meta Data
If you connected your Facebook account to Cerebruh, you can also remove Cerebruh's access directly from your Facebook settings:
- Go to Facebook Settings → Apps and Websites
- Find Cerebruh in the list
- Click Remove to revoke access
Contact
For any questions about data deletion, contact us at hey@cerebruh.is.
